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Resetting your PlayHQ Admin password

If you have forgotten your PlayHQ password, you can initiate a password reset. 


Please note that resetting your PlayHQ Admin Portal password will also affect your login settings as a participant. 


This article covers the password reset process.

Resetting your PlayHQ password

  • You can initiate the password reset process from the admin portal log in page by selecting the "Can't log in?" link, which can also be found here.


  • On the resulting page, enter the email address that you use to log into PlayHQ and choose the Send recovery link option


  • In the resulting email, click the Reset my password option


  • Enter your new password and confirm it on the resulting page


  • You'll now be able to log in with your updated password! Your old password, if you can remember it, will no longer be able to be used.
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  1. Brett

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